Medigear Support Center

Once dispatched you'll receive an email and SMS with a live tracking link. You can also message our team on WhatsApp for a same-day update, or send your MG order number through the form above.

We offer a 30-day return policy on most items. Products must be unused, in original packaging, and accompanied by proof of purchase. Contact our support team to initiate a return.

Yes, we are an approved supplier for NHS trusts and government bodies across the UK. We can provide framework agreements, bulk pricing, and full compliance documentation upon request.

Suppliers can apply through our vendor portal. Once approved, you'll gain access to our seller dashboard where you can upload products, manage inventory, and track orders in real time.

Standard UK delivery takes 2-3 working days. Next-day delivery is available for orders placed before 2pm. International shipping times vary by destination—please contact us for a quote.

Yes, all medical devices come with CE/UKCA marking, instruction manuals, and relevant conformity certificates. Documentation can also be downloaded from your order history page at any time.