Last Updated: 01 December 2025

MediGear (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website [www.medigear.pl] (the “Website”) and related services.

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1. Who We Are

MediGear operates as a platform connecting manufacturers and distributors of medical equipment.
Our registered office is:
128, City Road, London, EC1V 2NX, United Kingdom
Contact: connect@medigear.uk

We are the “data controller” for the purposes of UK data protection law (UK GDPR and Data Protection Act 2018).

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2. Information We Collect

We may collect the following types of information:

• Personal details (such as name, email, phone number, company name, job title).

• Account information (login details, preferences, communications).

• Business details (organisation type, services, equipment listings).

• Technical data (IP address, browser type, device information, cookies, and usage logs).

• Communications (messages sent through our contact forms, support requests, or email).

We do not collect or store sensitive medical data or patient information.

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3. How We Use Your Information

We use your personal data for:

• Operating and improving our Website and Services.

• Responding to your enquiries and providing customer support.

• Enabling connections between manufacturers, distributors, and buyers.

• Sending updates, newsletters, and service-related notices (where you consent).

• Complying with legal and regulatory obligations.

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4. Legal Basis for Processing

We process your personal data on the following bases:

• Contract: To provide services you request.

• Consent: Where you agree to receive marketing or optional services.

• Legal obligation: Where we are required to keep records or comply with laws.

• Legitimate interests: To improve our platform, ensure security, and prevent fraud.

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5. Sharing Your Information

We may share your data with:

• Service providers (IT, hosting, payment, marketing, analytics).

• Business partners (where you request to connect with them).

• Legal or regulatory authorities (where required by law).

We will never sell your personal data.

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6. International Transfers

Some of our service providers may be located outside the UK/EEA. Where data is transferred internationally, we ensure appropriate safeguards are in place (such as UK-approved standard contractual clauses).

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7. Data Retention

We keep your personal data only as long as necessary for the purposes set out in this Privacy Policy.

• Account data: kept while your account is active.

• Transaction/communication records: kept for up to 6 years (for legal compliance).

• Marketing preferences: kept until you withdraw consent.

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8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.

• Correct inaccuracies in your data.

• Request deletion of your data.

• Restrict or object to processing.

• Withdraw consent (where processing is based on consent).

• Data portability (receive a copy of your data in a usable format).

To exercise your rights, please contact us at: connect@medigear.uk

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9. Cookies

We use cookies and similar technologies to improve site performance, personalise content, and analyse traffic.
For details, please see our [Cookie Policy].

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10. Security

We use appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, no system can be guaranteed 100% secure.

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11. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices of these websites.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

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13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
connect@medigear.uk