1. CONCLUSION OF THE SALES CONTRACT

Medigear Group Limited, a private limited company registered in England and Wales (Company No. 16345037), with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX, operates the website medigear.uk, a digital marketplace connecting Buyers and Sellers of medical and healthcare equipment.

Medigear Group Limited acts as a provider of information society services and a marketplace intermediary. It is not the seller, owner, or authorised distributor of the equipment listed on the Platform.

These Terms of Sale may be updated periodically. The applicable version is the one available on medigear.uk at the time of the transaction.

2. USER ACCOUNT AND LISTING

To create an account or publish an Offer, Users must refer to the Terms of Use available on medigear.uk.

3. PRICING

• Equipment prices are displayed in GBP (£) or EUR (€), excluding VAT unless otherwise stated.

• Prices are determined solely by the Seller.

• Service fees (delivery, warranty, financing) are also exclusive of VAT unless specified.

4. VAT TREATMENT

VAT is applied in accordance with UK tax laws and international trade rules.

• VAT depends on the Buyer and Seller location, delivery address, and VAT registration status

• UK domestic transactions: VAT applied as per UK rates

• EU transactions: subject to reverse charge mechanism (if valid VAT number provided)

• International (non-UK/EU): VAT may be exempt, subject to import/export regulations

Users are responsible for providing accurate tax information and complying with applicable tax obligations.

5. PAYMENT TERMS

Payments must be made via bank transfer or approved payment methods.

• Full payment is required before dispatch (unless financing applies)

• Financing terms are governed by a separate agreement

Invoices provided:

• Equipment invoice (Seller)

• Service invoice (Medigear Group Limited)

6. PRODUCT CONDITION

The Seller is solely responsible for ensuring that the listed equipment:

• Matches the description provided

• Meets safety and usability standards

• Complies with applicable healthcare regulations

Supporting documentation (e.g., maintenance logs, test reports) may be uploaded where available.

7. EQUIPMENT AVAILABILITY

Sellers must:

• Maintain accurate inventory

• Update availability promptly

If equipment becomes unavailable, Sellers must notify Medigear immediately.

8. ESTIMATES

Any quotation or estimate is provided for informational purposes only and does not guarantee availability or price.

9. ORDER RESERVATION

• Buyers may reserve equipment for 48 business hours

• Reservation fee: 2% of equipment price (excluding VAT)

After reservation:

• Buyer must confirm the order within 48 hours

• Reservation fee is deducted from the total payment

• Failure to confirm results in cancellation without refund

10. ORDER VALIDATION

Order validation constitutes acceptance of these Terms.

Payment deadlines:

• Standard users: within 24 business hours

• Approved accounts: up to 30 days (if applicable)

11. SALE COMPLETION

Upon full payment, Buyers receive:

• Equipment invoice

• Service invoice

12. INVOICING MANDATE

The Seller authorises Medigear Group Limited to issue invoices on their behalf.

Funds are:

• Collected securely

• Held temporarily

• Transferred to the Seller after deduction of commission

13. MEDIGEAR COMMISSION STRUCTURE

Equipment Price (Excl. VAT)	Commission
£0 – £1,500	35%
£1,500 – £5,000	32%
£5,000 – £15,000	28%
£15,000 – £30,000	22%
Above £30,000	9%

• Sellers set their Seller Price (excl. VAT)

• Medigear calculates the final displayed price, including commission

14. SELLER INVOICING ACCESS

Sellers have access to:

• Equipment invoices issued on their behalf

• Commission invoices issued by Medigear

15. DELIVERY AND LOGISTICS

Sellers must:

• Prepare and package equipment properly

• Ensure readiness within stated timelines

Delivery options:

• Express: within 48 hours

• Standard: within 3 weeks

For international (non-UK/EU) orders:

• EXW (Ex Works) applies — Buyer manages transport

16. TRANSFER OF OWNERSHIP

Ownership transfers:

• Upon delivery to Buyer

• Or upon collection (EXW transactions)

17. TRANSPORT RISK

• UK/EU deliveries: risk remains with Seller until delivery

• EXW deliveries: risk transfers to Buyer at collection

18. DELIVERY TERMS

• Delivery cost shown before order confirmation

• Maximum delivery time: 60 days, except in exceptional circumstances

19. ORDER RECEIPT AND CLAIMS

Buyers must:

• Confirm receipt within 3 working days

• Report issues including:

◦ Damaged packaging

◦ Transport damage

◦ Non-conformity

Failure to report within the timeframe = deemed acceptance.

20. AFTER-SALES SERVICE

Medigear manages communication and dispute resolution.

In case of unavailability:

• Alternative offer, credit, or refund

In case of non-conformity:

• Repair, compensation, or return

• Refund processed within 30 days after return

21. LIABILITY

Medigear Group Limited:

• Is not responsible for Seller listings

• Does not guarantee product conformity

Sellers remain fully responsible for:

• Compliance

• Ownership rights

• Product accuracy

22. APPLICABLE LAW

These Terms are governed by the laws of England and Wales.

23. DISPUTE RESOLUTION

Users should first seek an amicable resolution.

If unresolved, disputes fall under the jurisdiction of courts in England and Wales.

Users may also contact:

Information Commissioner's Office (for data-related matters)

24. LANGUAGE

In case of discrepancies between translated versions, the English version shall prevail.

ANNEXES

• Terms of Use

• Logistics Guidelines

• Product Condition Guidelines

• Warranty Agreement

• Financing Agreement