Medigear.uk offers trusted medical equipment for buyers, clinics, and hospitals. Each product page reflects a rigorous compliance process. This process guarantees every item meets all legal and safety standards for the medical trade. This page details what we examine, how we verify it, and what compliance means for you.

What we check before a product is listed

No medical device enters the Medigear.uk catalogue until it passes an exhaustive evaluation. For each product, we review:

• CE marking, UKCA marking, or the right conformity check for the device class.
• Maker registration and a valid certificate
• Product documentation—declarations of conformity, technical dossiers, and statements of use
• Safety data, instructions for use, and any user warnings
• Sterility, packaging, and labelling rules where the device class needs them
• Authorised rep details for products from outside the UK or EU

If a product does not meet these requirements, it is not listed on Medigear.uk.

Who we work with

Medigear.uk sources only from manufacturers and accredited suppliers who provide proper documentation. We vet each supplier before approval and routinely recheck their certificates, quality systems, and trading history. Non-compliant sellers are removed from the marketplace.

Standards and frameworks we follow

Our compliance team adheres to the standards governing medical devices and the online medical trade. These include:

• The UK Medical Devices Regulations 2002 (as amended)
• Relevant ISO and EN standards for the device classes we list
• Consumer rules for online sale of regulated goods
• Anti-fake guidance from medical device authorities
• HMRC and customs rules for cross-border medical trade

We are not regulators or notified bodies. We comply with their rules, document our checks, and keep records available for review on request.

Compliance for the products you buy

When you buy from Medigear.uk In the UK, you can expect:

• A clear listing that names the maker and product reference
• Access to the device's intended use, key specs, and safety notes
• Original maker packaging unless clearly stated otherwise
• A paper trail that supports your own audit and procurement records
• Easy contact with our team if you need extra paperwork for a clinic, hospital, or regulator

Reporting a compliance concern

If a product does not match its description, lacks required documents, or raises safety concerns, contact our team. Medigear.uk investigates every report promptly and removes listings if concerns are confirmed. Your reports help protect every buyer on our platform.

Compliance is never a formality at Medigear.uk. It is the foundation for the trust that buyers, clinics, and hospitals place in us. We earn that trust with every order.

Contact us

If you need extra paperwork for an audit, want to confirm a product's standards, or wish to report a compliance issue, our team is here to help.

• Email: connect@medigear.uk
• Contact form: https://medigear.uk/contact
• Address: 129 City Road, London, EC1V 2NX, United Kingdom
• Office hours: 10 am to 7 pm

Our team aims to reply to every message within one working day.