Buy Medical Equipment in Oman

New units only, registered first.

In Oman, the pharmacy law lists what a medical device needs before it can be imported. It must be registered with the Ministry of Health, match its registered data, and not have been used before. The Ministry allows some unregistered devices, but that only waives the first condition, so every quote for Oman is for a new unit.

We trade as MediGear and distribute medical equipment from a company registered in England and Wales, and we prepare quotes, documents and freight for healthcare buyers in more than 80 countries. We look for verified makers whose model is registered with the Ministry, or whose local agent can register it. If you are comparing medical equipment suppliers in Oman, send us a specification, and our quote will set out the registration route. The buyers page takes your request, with no account to create.

Ministry hospitals, private groups and polyclinics

We quote for hospitals in Oman and other buyers, including:

• Royal Hospital in Muscat, with the National Heart Centre
• Khoula Hospital and Sultan Qaboos Hospital in Dhofar
• Sohar Hospital and other Ministry hospitals
• Private groups such as Badr Al Samaa, and bone and joint clinics
• Sultan Qaboos University Hospital
• Dental surgeries running intraoral X-ray
• Medical device companies in Oman, as approved local establishments and agents

Public buying follows the Tender Law, and a public hospital's tenders run on Esnad, the e-tendering system of the Authority for Projects, Tenders and Local Content. Foreign firms may bid in international tenders, and a winner must register in Oman within 30 working days. The Ministry lists 13 hospitals of its own, and governorate health directorates sit alongside them in Oman's healthcare infrastructure. For a private clinic, one replacement monitor is enough to start a request.

The Drug Safety Centre, local agents and labels

Devices fall under the 2015 pharmacy law and its 2020 rules. At Oman's Ministry of Health, the Drug Safety Centre runs them through its Medical Devices Control Department. Oman medical devices are classified in risk classes A to D. Registration is filed by a local establishment that holds a local agency certificate. The manufacturer must also be registered. Applications go through the Ministry's e-health system and take up to 60 working days. Registration of high-risk devices, their makers and products began under a 2025 circular. A registered medical device holds a certificate valid for five years.

Labels and instructions for use must be in Arabic and English. Every shipment needs a Ministry release before customs clearance, and since a 2026 circular, shipments for establishments without Ministry approval are turned away. We are not an Omani agent, importer or holder of any registration and give no regulatory advice, but each quote lists the unit's certificates.

Environment Authority licences for X-ray

The Environment Authority (EA) regulates X-ray through its Radiation Protection Department, under 2023 rules that replaced those of 1997. A user site needs a possession and use licence, valid for two years, and a radiation protection supervisor who holds their own licence. Import, fitting, calibration and maintenance fall under a separate licence for service providers. Routine intraoral dental X-ray needs no licence, but the unit must still be registered. The 2023 rules define a radiation source as any device that emits ionising radiation, so digital X-ray and X-ray computed tomography units are covered. The same definition covers mammography units, so when your mammography distributor for Oman asks us for a quote, our quote flags the same EA rules.

Each Oman X-ray shipment needs its own import licence, which a licensed service provider applies for through Bayan with the end user's licence attached. One import licence covers no more than four radiation generators. The licensee runs quality control tests, and licensed firms perform acceptance tests using protocols the Ministry of Health has approved. A unit may pass to a new holder only once that holder's licence has been checked.

240 V supply, bilingual papers and cyclone months

The manufacturer confirms these before we quote:

• Mains supply. Oman runs at 240 V and 50 Hz, and the IEC tables show type C and G plugs. We check the power module of every unit against that before quoting, whether it is a monitor or a diagnostic device.
• Bilingual labels. We check the Arabic and English labels and instructions with the maker, and a paper copy of an electronic IFU must be available on request.
• Parts on the same sailing. Order X-ray tubes with the unit, and ask about other X-ray apparatus parts too, as spare parts and consumables can share the sailing.
• Cyclone season. Arabian Sea cyclones peak from April to June and again from October to December, so sea dates carry some slack.

Open points go to the maker in writing first, because the Ministry checks each device against its registered data at import, and a refused device must be returned within 45 days or destroyed locally.

Bayan declarations and plant quarantine

The Royal Oman Police Directorate General of Customs runs customs, and declarations go through Bayan, the national single window. Licensed clearing offices and brokers lodge them for importers, and the Ministry decides each device release within a working day. Every consignment travels with:

• Commercial invoices for the release
• The manufacturer's certificate of origin
• The declaration issued by the exporter country
• Permits where the goods need them
• Arabic and English labels and instructions

The plant quarantine department of the agriculture ministry is the plant protection body, and Oman's IPPC record holds no ISPM 15 report. Plant products need an import permit, applied for before purchase is completed, and a phytosanitary certificate; inspection is mandatory, though no permit was found for packing wood. Under the quarantine rules, goods with pests that cannot be treated must leave within seven days or be destroyed. Heat-treated, stamped crates are therefore what we ask makers to use.

Sohar, Salalah, Duqm and Muscat airport

1. The request. Send the model, quantity and site by RFQ form or email, with your firm's Ministry approval.
2. Registration check. Expect the catalogue quote, usually within 48 hours, outlining certification, lead time, the port, and the registration route.
3. Sign-off. The manufacturer gets the order after you approve the quote by email or letter.
4. Three ports: Sohar, Salalah, and Duqm. Sea freight goes into Sohar on the northern coast, Salalah or Duqm. Air freight goes into Muscat International Airport, where Transom Cargo handles cargo.

We quote carriage to the port or airport you nominate. Users generate the declaration in Bayan there. Your broker lodges it, the Ministry release is a separate step, and the last leg is yours, including the road to inland sites. In Dhofar, the monsoon drizzle runs from late June to mid-September, and the winds can make the sea rough. Sohar Port lists a container terminal capacity of 2.46 million TEU a year.

Clinic orders, hospital projects and the new-unit rule

Oman medical equipment can be quoted as a single item on most catalogue lines, such as one ultrasound unit for a clinic in Nizwa. For new departments, see hospital setup, and skin clinics can browse Dermatology and Aesthetics. Oman is outside the reach of our refurbished range. The import rules say a device must not have been used before, so every quote for Oman is for a new unit, registered or approved by the Ministry, and we say so in the first reply.

Disclaimer

Everything here is general information for Omani buyers; it is not an offer to supply, and it does not replace legal, regulatory or customs advice. A quote depends on the maker's stock, and nothing is ordered before both sides confirm in writing. Devices need Ministry registration or approval and Arabic and English labels, and X-ray units need EA licences. Your agent and broker handle clearance and the regulatory side, since we are not an Omani agent or importer.