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One hospital network covers the whole of Luxembourg province. That makes the territory unusually simple to work.
Luxembourg is the largest Belgian province by area, the least densely populated, and its hospital provision is organised through a single intercommunal network covering all forty-three municipalities of the territory. Procurement documentation is conducted in French. The province adjoins both the Grand Duchy of Luxembourg and France.
MediGear is a UK-registered medical equipment distributor and B2B marketplace working with verified manufacturers and healthcare buyers in more than 80 countries. That catalogue reaches companies across Luxembourg through the partner program. Institutional purchasers include the Vivalia network hospitals at Arlon, Libramont, Marche-en-Famenne, Bastogne and Virton, the outpatient and emergency provision serving the Ardennes municipalities, occupational health providers across the forestry and manufacturing sector, and private practices in Arlon and the larger towns.
Businesses in Luxembourg can apply on any of three program tracks. The catalogue behind them is identical; what changes is how much of the transaction the partner owns.
The agent role is an introductory role. An agent identifies hospitals, clinics, distributors and procurement teams, presents them to MediGear, and leaves quotation, supply, documentation and fulfilment with the partnerships team. Since nothing is purchased and no inventory is retained, commercial exposure is eliminated, and remuneration follows confirmed sales as commission. Sales materials and product support are supplied continuously. Consultants and independent representatives familiar with purchasing group evaluation are the natural candidates. Agents here work a single hospital network rather than a set of competing accounts.
The distributor track carries territorial responsibility. A distributor represents MediGear across an agreed country, region or territory and develops that market actively, whether the scope is one province, a pairing of neighbouring provinces, a language community, or national coverage of a single product group. Purchasing happens at distributor level for onward supply, territorial rights may be exclusive or otherwise, and market development, commercial support, and regulatory and import coordination form part of the arrangement. A Luxembourg distributorship is frequently held together with Namur, given the population spread.
Resellers purchase at wholesale and supply onward independently, using a medical business, online establishment, sales network or customer base already established. Commercial terms with the end customer are determined by the reseller, and order quantities remain flexible rather than predetermined. Because the arrangement confers no territorial or official distribution rights, it carries neither territorial commitment nor market development obligation. Resellers typically run a medical supply business serving practices in Arlon and the Ardennes towns.
A single network means one procurement relationship that either functions or does not, so a partner is evaluated on that relationship considerably more closely than elsewhere. Companies registered in Belgium with an established route to those buyers are eligible, and applications reach the partnerships team from:
Equipment distributors and importers already supplying hospitals in Arlon and the surrounding area.
Independent sales agents with contacts in theatre, imaging, pathology or dental
Online medical supply businesses and e-commerce operators
Biomedical engineering firms adding equipment sales to service contracts
Practice fit-out, day surgery and healthcare project companies
Laboratory, dental and residential care equipment resellers working in French
Established standing with the network outweighs turnover, and a company with which the Vivalia hospitals already transact represents a stronger application than a substantially larger business arriving from Brussels.
The essentials of the Luxembourg territory in one view.
| Administrative centre | Arlon |
|---|---|
| Region | Walloon Region |
| Language of procurement documents | French |
| Principal institutional buyers | The Vivalia network hospitals at Arlon, Libramont, Marche-en-Famenne, Bastogne and Virton, the outpatient and emergency provision serving the Ardennes municipalities, occupational health providers across the forestry and manufacturing sector, and private practices in Arlon and the larger towns |
| Usual route for imported consignments | Consignments clear at Liège or Antwerp and travel southward by road, while the Grand Duchy and the French frontier provide overland alternatives |
| National competent authority | Federal Agency for Medicines and Health Products (FAMHP) |
| Neighbouring partner territories | Liège and Namur |
Belgium has ten provinces and the Brussels-Capital Region, and Luxembourg is one of those eleven markets. Partner coverage of the wider country is set out on the Belgium partner page.
Competitive margins. Partner-level commercial terms apply across the catalogue, with performance recognised for partners who hit agreed targets. Terms for Luxembourg are confirmed in writing before the first order.
Full product catalogue. Partners quoting buyers in Arlon draw on one range: certified equipment across diagnostics, surgical and therapeutic, lab and pathology, sterilisation, hospital furniture, dental, ENT and ophthalmic, rehabilitation, orthopaedic, cardiology, gastroenterology, neonatal, dermatology, veterinary and spare parts.
Sourcing and quotation support. Send an enquiry, and the team sources the product, negotiates with the manufacturer and returns a documented quotation, including items outside the current catalogue. Partners in Arlon use it most for department refits.
Direct partnerships team. Order queries, supplier negotiations, logistics coordination, and after-sales issues go straight to the MediGear team by email, so a partner working in French can focus on selling rather than chasing suppliers.
Marketing support. Co-branded brochures, digital assets, product imagery and joint campaigns to put in front of buyers across the Walloon Region.
Regulatory support. Import guidance, certification documentation and links to local regulatory consultants for market entry questions raised by buyers working in French.
Classification, conformity assessment and post-market duties are set across the European Union by Regulation (EU) 2017/745, and they apply before a supply arrangement is agreed. In Belgium, the competent authority is the Federal Agency for Medicines and Health Products, responsible for market surveillance, vigilance and national notification. Guidance is published by the FAMHP. French is the administrative language across the province, so labelling, instructions for use and tender documentation are prepared in French throughout.
In addition to the European obligations, Belgium has historically expected distributors and importers to notify their activity to the agency, and language obligations covering Dutch, French and German apply to labelling and instructions alike. The framework containing those duties is described in the EU medical devices framework.
Consignments clear at Liège or Antwerp and travel southward by road, while the Grand Duchy and the French frontier provide overland alternatives. Anything entering from outside the customs union clears through Belgian Customs and Excise under Union Customs Code procedures. MediGear does not act as economic operator of record for partner products, and gives no regulatory advice.
Apply online. Complete the MediGear partner application form, telling us your coverage around Arlon, your experience and which track interests you.
Discovery call. The partnerships team reviews it and arranges a call to discuss goals, how much of the territory you cover, and whether you can document in French.
Agreement and onboarding. Sign the partner agreement, which records the territory you hold and the language you document in, then complete onboarding.
Start earning. Begin selling, distributing, or referring across Luxembourg while MediGear coordinates manufacturing, documentation, and freight.
One network, a wide territory and long journeys between sites.
Diagnostic imaging. The network hospitals at Arlon, Libramont and Marche-en-Famenne
Spare parts. Equipment maintained locally rather than replaced
Hospital furniture. Ward refurbishment across the network sites
Emergency and resuscitation. Provision across the Ardennes municipalities
Laboratory. Clinical testing concentrated at the larger sites
Serviceability is settled before specification when the nearest engineer is an hour away. Businesses buying rather than selling can use the MediGear buyer route, and manufacturers seeking distribution should look at the supplier program.
A complete French documentation file constitutes the initial requirement, and in a single-network province a formal failure is remembered considerably longer than elsewhere.
Service accessibility constitutes the second consideration, since Ardennes distances convert an apparently short journey into an extended one, and institutions require a maintenance proposition before committing to an order.
The frontier provides the third advantage, because the province adjoins the Grand Duchy and France, and cross-border operation is unremarkable rather than exceptional in this territory.
This page is published for general business and information purposes and is not an offer of partnership. MediGear reviews all applications, and approval is not guaranteed. Any partnership that proceeds is governed by the written terms agreed between MediGear and the partner. Product availability, category coverage, territory arrangements, commercial terms and any commission or margin structure vary by application and may change. The regulatory information here is general information about the Belgian framework and is not legal, regulatory or professional advice. Requirements under Regulation (EU) 2017/745, together with the national notification and language provisions administered by the Federal Agency for Medicines and Health Products, depend on the device, its classification and the role each party takes. Partner businesses in Luxembourg remain responsible for confirming what applies to their own products, and should obtain qualified regulatory, customs or legal advice where required.
Apply with your business details, the parts of Luxembourg you cover and the track that interests you. The MediGear partnerships team reviews every application and will come back to you to discuss it.
A company registered in Belgium with a genuine route to healthcare buyers is eligible. Luxembourg province is served by one hospital network, so an applicant with an existing relationship there is unusually well placed, though every category listed above is assessed on the same basis.
Three. Sales agents introduce hospitals, clinics, distributors and procurement teams and earn commission on confirmed sales without holding stock. Authorised distributors represent MediGear in an agreed territory, purchase at distributor level and develop the local market. Resellers buy at wholesale and resell independently through a business they already run, without territorial rights or commitments.
No. Joining is free for businesses in Luxembourg, with no registration charges, subscriptions or upfront payments for the agent, distributor or reseller tracks. Distributors and resellers purchase the products they sell, and partners meet their own trading overheads, such as local delivery, storage, and any marketing they run beyond the assets MediGear provides.
Agents earn commission on confirmed sales rather than a retainer. The rate depends on the product category, the order value and the volume you bring, and is confirmed in writing before you begin introducing buyers. Because agents hold no stock and carry no inventory risk, earnings follow completed orders.
It can be, particularly where the partner covers the full catalogue rather than one category, or holds Luxembourg alongside Namur. Territory arrangements are agreed case by case and may cover one province, several, or national coverage of a single product group. The discovery call is where realistic scope is settled.
Exclusive territorial rights are available to qualified distributors able to demonstrate market reach, financial capability and alignment with MediGear standards, and are assessed case by case. Non-exclusive distribution is also offered and is more common for partners entering a new product category. A territory may be one province, a group of provinces, a language community, or national coverage of one product group.
A CE marking under Regulation (EU) 2017/745 is required, with conformity assessment appropriate to the device class, but it is not the whole picture. Belgium adds national notification duties and language obligations for labelling and instructions. Confirm the position for each product before quoting.
Belgium applies language obligations to labelling and instructions across Dutch, French and German, according to where the device is supplied. The working language in Luxembourg is French. Tenders often state the requirement directly, but the scope varies by device and intended user, so it is confirmed per product.