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Cookie Policy at Medigear.uk

Cookies are small text files that websites place on your device to remember things about your visit. At Medigear.uk, we use cookies to keep the site fast, safe, and useful. We explain every single one on this page so you can make a clear choice on which to accept.

What cookies do on our site

Medigear.uk uses cookies for a few clear jobs:

  • Keep you signed in as you move between pages.
  • Remember items you have added to your basket.
  • Save your choices, such as language and currency.
  • Spot and block fake or fraudulent activity at checkout
  • Show us which product pages and groups visitors find most useful.
  • Check if our site is loading fast and working as it should
  • Show you content based on what you have looked at before

The four groups of cookies we use

Strictly needed cookies

These cookies are core to how the site works. They power your basket, your login session, and the safety checks at checkout. Without them, the site cannot run. You cannot turn these off, but they do not hold any marketing data.

Performance cookies

These cookies help us count visits, see which pages are popular, and learn how visitors move through the site. The data is grouped and not tied to you. We use trusted analytics tools and only share what we need to run the reports.

Functional cookies

These cookies remember your choices — language, currency, region, and any saved shipping details — so you do not have to set them again on every visit. They make the site easier to use, but are not core to it.

Marketing cookies

These cookies track what you look at on Medigear.uk, so we can show useful product tips and, where you allow it, run better ads on other sites. We only set these if you accept them in our cookie banner. If you accept marketing cookies, some information about your browsing may be shared with our trusted advertising partners to provide relevant ads. We do not sell your personal data or share more than is needed to support these features.

First-party and third-party cookies

First-party cookies come straight from Medigear.uk. Third-party cookies come from trusted tools we use — for payments, analytics, fraud checks, and customer help. We list every third-party tool in our full cookie table on this page. Each one is named, with a clear note on what it does and how long the cookie lasts.

How to manage your cookies

You stay in charge of cookies on Medigear.uk:

  • Use the cookie banner shown on your first visit to accept, reject, or fine-tune
  • Open the cookie settings link in our site footer at any time to change your choices.
  • Use your browser settings to block or delete cookies on every site you visit.
  • Clear cookies from your device after each session if you prefer maximum privacy

Turning off non-core cookies will not stop you from buying on Medigear.uk. But some tools — saved baskets and product tips — may not work as well.

How long do cookies last

Some cookies are deleted when you close your browser. These are called session cookies. Others stay on your device for a fixed time, from a few days to a few months. Medigear.uk never sets cookies that last longer than necessary.

Your rights

Our cookie practices follow the UK GDPR and the Privacy and Electronic Communications Regulations (PECR). You have the right to be told what cookies we use, to choose which non-core cookies to accept, and to change your mind at any time.

If you have a question about cookies on Medigear.uk, contact our privacy team. We will get back to you with a clear, plain-English reply.

Contact us

If you have a question about cookies, want to update your choices, or need help with our cookie tools, please get in touch.

Our team aims to reply to every message within one working day.